Karista is a unique healthcare solution operating across Australia that assesses individual needs and matches them to provider expertise. The highly functional
platform, which is supported by an experienced customer service team targets the care giving relative allowing them to balance care (via peer reviews)
and cost (via quotes based on needs).
Previously the government assessed and allocated individuals to a service provider and the service provider received all the money, today the consumer
chooses and receives the funds. Karista’s online assessment seamlessly collects information based on individual needs and matches the client to provider
expertise. For the care giving relative this significantly reduces the stress and time spent trying to find the right support needed while improving
the likelihood of a life-long relationship with a provider. For the provider, the referral of business that is best suited to their experience and
expertise results in ongoing business and sustainable growth.
The model will be expanded over time to service additional channels such as residential aged care, complementary products and services and other geographies
including China. Future assets will include big data in relation to the consumer, carer, workforce and service providers.
BUPA Health Insurance has just announced that its therapy services are now offered through the Karista platform. BUPA Therapies offer both home care services
as well as in clinic services at a state of the art, purpose-built centre in Melbourne. Its services include Physiotherapy, Occupational Therapy, Speech
Pathology, strengthening and balance programs and community rehabilitation.